Ticket Faces Tab

Default Ticket Faces

Address Ticket The address ticket face number.
Default to 'Print Address Header' on payment window. When checked, this will set the Address Ticket to always be selected for printing by default on the Payment Window.

Credit Card Receipts

Receipt Ticket The receipt ticket face number.
Print Automatically for Patron Present credit card payments. Prints a credit card receipt automatically if a card is swiped in the box office - ie. the payment source is marked "patron present".
Print Automatically for Telephone and Mail Order credit card payments. Prints a credit card receipt automatically if a card is keyed in manually in the box office - ie. the payment source is marked "telephone" or "mail" order in the payment window.
Prompt user if receipt required when no tickets are being printed. When selected, a window will open during payment that prompts the user to select a credit card/address ticket receipt option when tickets are not being printed in the order - ie. when "Accept Payment" is clicked instead of "Print Tickets".
Print Receipts The number of times the credit card receipt should be printed.

Ticket Stock Management

Approx. Tickets Left The count of the number of blank tickets that you currently have in stock.

Ticket Face Value

Include The full price of a ticket is determined by the base price after applying a sales promotion. The components can include a discount, up to 3 fees and up to 3 taxes.

Some jurisdictions (like Ontario, Canada), require that a Face Value be determined for all tickets. You can specify which components are to be included in the face value by selecting the appropriate checkboxes.

If this applies to your venue, change your ticket faces to show the face value by adding or using the Face Value field

For e-tickets, you may need to set the Web Options to show face value on e-tickets or display the price breakdown per the image to the right.

Reorder Level The point at which Theatre Manager will show a reminder to you to order more ticket stock. You will get a warning if the approximate count of tickets dips below this number. We recommend setting this number to be the number of tickets you will print in an average month.

Since theatre manager counts each ticket that is printed, the purpose of tracking ticket inventory is so that you do not run out of tickets at a critical time. Click here for more information.

There are reports that can help you determine how many tickets you used.

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