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Venue Setup for ADA

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If tickets are to be sold online then there are some things to consider when setting up the venue. These are:
  • The graphic map must identify the ADA seating area
  • The best seats algorithm may need changed and you should include at least 3 additional companion seats (in the same row or close proximity)
  • The seat names and/or purpose for the ADA seats should be clearly marked when presented to the patron. This can be done two different ways depending on the version of TM you are using.
  • Any best seat search capability should provide direct access to one or more of the ADA seating areas so that they can be accessed quickly.
  • You may need to remove some of the default venue holds on the accessible seats.