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Quick Reference Guides

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This section of the online help contains the quick reference guides and reference materials as it is created. Please feel free to address any comments, errors or omissions to support@artsman.com. All topics and selections are contained on this one page.

You can download the Quick Reference Guides (less than 20 pages), Cheatsheets (1-2 pages) and Screencasts (online video demonstrations of the functions with narration) by clicking on the icon.

You may also want review our youtube channel as we make some topics available there.

 

Topic

Reference Guide (pdf)

Cheatsheet (pdf)

MP4 ScreenCast

Patron Management

Patron Management

Tickets

Ticket Faces - Calculation Commands

Buy a Ticket

Add Tickets to an Existing Order  

Buy a Season Subscription (from the order window)

Exchange or Refund Tickets

Refund a Ticket to a Donation  

Past Event Ticket Exchange  

Mail Lists

Create a Mail List  

Deleting Mail Lists  

Merging Mail Lists  

Form Letters

Create a Form Letter  

Delete a Form Letter  

Export a Form Letter  

Import a Form Letter  

Find an Existing Form Letter  
Duplicate a Form Letter  

Merge a Form Letter and Delete a Batch

 

Reports

Reports Overview  

draft

Reports Criteria Overview  

Add Custom Categories  

Reports - Export Data  

Reports - Create Labels  

draft

Donations

Donations Overview

 

Add a Donation thru the Order Window

 

Refund a Ticket to a Donation  

Create a Campaign  

 

Pledged Donations  

draft

How to Toggle Between Individual & Corporate Donations  

draft

 

How to Make a Donation Anonymous  

Soft Credits  

Matching Gifts Part 1 - Setting up the Gifter  

Matching Gifts Part 2 - Adding Gift to a Donation, Running a Report  

draft

Gift In Kind  

Deleting and Refunding Donations  

 

Personnel/Volunteer Management

Volunteer Overview

draft

Add, Change and Delete a Volunteer's Postions

draft

Add a Volunteer's Activity History

draft

Add, Change and Delete a Volunteer's Available Time

draft

Theatre Maps

Adding a Theatre Map to Theatre Manager Quick Reference Guide

draft

Editing Tools Cheatsheet

Changing Theatre Manager's Appearance for Buttons and Labels

Step 1 - Add a Venue and Create a Graphic Pricing Map

Step 2 - Add Seats to the Graphic Pricing Map

Step 3 - Creating the Logical Seat Numbers

Other Materials: