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Ticket Management

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Ticket Management consists of Ticket Sales, Excanges and Refunds.

Selling a ticket consists of four parts. Each ticket sales is associated to a patron record. Once the Patron is located the rvent or events the patron wants to purchase for can be selected. Tickets are added to the order and finally a payment is made.

You can download the Quick Reference Guides (less than 20 pages), Cheatsheets (1-2 pages) and Screencasts (online video demonstrations of the functions with narration) by clicking on the icon.

Topic

Reference Guide (pdf)

Cheatsheet (pdf)

Flash ScreenCast

MP4 ScreenCast

Ticket Faces - Calculation Commands

Buy a Ticket

Add Tickets to an Existing Order  

Buy a Season Subscription (from the order window)

Exchange or Refund Tickets

Refund a Ticket to a Donation  

Past Event Ticket Exchange